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We want to serve all your cheesy needs! Take our survey to be entered to win cheesy prizes.

If you are taking this survey on your mobile phone, please turn your phone horizontally to rotate the screen so you can fill out the whole survey. Sorry for the formatting inconvenience, feel free to email info@cheesegrotto.com if you require more assistance.

15 comments

Aaron ODonnell

Excited to be in contact with you

Anita Sue Hamilton

My local store is helpful and responds to suggestions because myself an extended family buy a lot of cheese.

Julia

It was difficult to take the survey because it didn’t work well on a mobile phone.

Nancy P

I love cheese & it needs to be the best quality I can afford but unfortunately it’s very expensive.

Dawn Eagle

I really enjoy cheese

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Shipping Details

Hardware

If you have purchased cheese hardware from our Grotto collection, it usually takes us 1 to 3 business days to ship your order, unless otherwise listed on the respective product page.

Cheese Orders

As the cheeses are a fresh product, we want to ensure the quickest transit time as possible, so your order arrives in the best possible condition.  Express shipping costs range from $25 - $55 depending on the package size, delivery window, location and carrier. We ship Mondays only each week, and orders must be placed by Thursday the week prior to be included in Monday's shipments.  If you purchased a cheese subscription with a set shipping schedule (Meet the Makers or any Gift Subscription), please refer to the respective product page for the fixed shipping schedule.

Please note: cheese ships from our cheese warehouse and hardware ships from our hardware warehouse. If you are purchasing both hardware and cheese, there will be a shipping charge for the cheese portion of your order.

International Orders

We are sorry, but we aren't legally allowed to ship cheese across the US border!  We can, however, ship our hardware from our Grotto collection worldwide.  Please note that the shipping costs options you see at checkout do not include customs, duties, and taxes which will be billed to you upon reaching the border, and will be an additional expense.  Those costs vary from country to country, but we recommend calculating at an additional 20% charge. If you refuse the package due to these additional fees and the hardware is returned to us, we will be able to issue a refund minus the outbound and return shipping costs.