Frequently Asked Questions
Can you store the Grotto on both the counter AND in the fridge?
YES! The Grotto is designed to be stored on both the counter and in the fridge. In the fridge, we've tested our Grotto in a dairy lab, and discovered the Grotto extends the shelf-life of cheese past professional cheese paper, plastic wrap, and tupperware. If stored on the counter, we recommend keeping the Grotto under 70 degrees F and enjoying the cheeses at room temperature within the week.
Can I age homemade cheese in the Grotto?
Yes! An ambient temperature range from 45-60F most accurately replicates the environment of a cheese cave. To age homemade cheese, make sure that your Grotto is placed in an environment with the proper temperature range for the style of cheese you are making. The temperature and humidity requirements for making cheese are precise and we recommend using a thermometer and hygrometer to verify that you are maintaining the correct environment for the style of cheese you are making.
Is the Grotto too small for your at-home cheese cave needs? Don't worry, we do custom projects too! Reach out to email@example.com for a custom project.
What types of cheese can you store in the Cheese Grotto and for how long?
ALL TYPES OF CHEESE - with the exception of extremely fresh cheese spreads (like ricotta or whipped cream cheese) or cheeses that enjoy being stored in a salt and water brine solution (mozzarella and feta).
Based off our extensive testing in a dairy lab and with top cheese experts, we've found that a Cheese Grotto stored in the fridge can prolong the shelf-life of cheese 3X longer than cheese paper and tupperware, and 4X longer than plastic wrap.
For a full deep dive into each style of cheese and how long it can last in the Grotto, please refer to Page 4 of the Insider's Guide below.
Do you have to wrap cheese that is stored in the Grotto?
No you don't. Say goodbye to wrapping and unwrapping your cheese for eternity. Hooray!
We simply recommend keeping one-inch of space between each style on the shelf to make sure the cheeses don't adopt their neighbor's aroma.
What about REALLY stinky cheese?
If you're one of those rare birds out there who adores the stinkiest cheese of them all, and you are worried about the aroma of the cheese imparting flavor onto the others, feel free to loosely wrap the stinky one in wax paper as a precautionary measure.
An Insider's Guide To The Cheese Grotto
Download a guide and learn the science behind how the Cheese Grotto manages the humidity of your cheese, tips & techniques, advice on the maintenance & care of your Grotto. You'll also find a helpful guide to preserving your cheeses, organized by cheese style.
Where do you manufacture your product?
We manufacture our products in the United States, in New York.
How do you source your materials?
We prioritize sourcing materials that are natural, green, and good for the environment.
What is your Exchange Policy?
You can exchange any unworn, unwashed or defective merchandise by first contacting firstname.lastname@example.org.
What is your Return Policy?
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).