Frequently Asked Questions
Can you store the Grotto on both the counter AND in the fridge?
YES! The Grotto is designed to be stored on both the counter and in the fridge. In the fridge, we've tested our Grotto in a dairy lab, and discovered the Grotto extends the shelf-life of cheese past professional cheese paper, plastic wrap, and tupperware. If stored on the counter, we recommend keeping the Grotto under 70 degrees F and enjoying the cheeses at room temperature within the week.
Can I store the Grotto in a cellar?
Although a cellar can be a cool environment please note that we do not recommend leaving the Grotto in your basement or cellar if you do not normally store food items unattended in that environment. There are ambient molds in a basement or cellar that can latch onto a cheese. If you'd like to keep your Grotto at a warmer temperature than a refrigerator but cooler than the kitchen counter, we recommend a sanitized wine fridge that will have no ambient molds.
Can I age homemade cheese in the Grotto?
Yes! An ambient temperature range from 45-60F most accurately replicates the environment of a cheese cave. To age homemade cheese, make sure that your Grotto is placed in an environment with the proper temperature range for the style of cheese you are making. The temperature and humidity requirements for making cheese are precise and we recommend using a thermometer and hygrometer to verify that you are maintaining the correct environment for the style of cheese you are making. We recommend a wine fridge, where you can control the desired temperature for your cheese to age.
Is the Grotto too small for your at-home cheese cave needs? Don't worry, we do custom projects too! Reach out to email@example.com for a custom project.
What types of cheese can you store in the Cheese Grotto and for how long?
ALL TYPES OF CHEESE - with the exception of extremely fresh cheese spreads (like ricotta or whipped cream cheese) or cheeses that enjoy being stored in a salt and water brine solution (mozzarella and feta).
Based off our extensive testing in a dairy lab and with top cheese experts, we've found that a Cheese Grotto stored in the fridge can prolong the shelf-life of cheese 3X longer than cheese paper and tupperware, and 4X longer than plastic wrap.
For a full deep dive into each style of cheese and how long it can last in the Grotto, please refer to Page 4 of the Insider's Guide below.
Do you have to wrap cheese that is stored in the Grotto?
No you don't. Say goodbye to wrapping and unwrapping your cheese for eternity. Hooray!
We simply recommend keeping one-inch of space between each style on the shelf to make sure the cheeses don't adopt their neighbor's aroma.
What about REALLY stinky cheese?
If you're one of those rare birds out there who adores the stinkiest cheese of them all, and you are worried about the aroma of the cheese imparting flavor onto the others, feel free to loosely wrap the stinky one in wax paper as a precautionary measure.
How often do I need to soak the Cheese Grotto brick in water to keep the humidity level up?
For the Cheese Grotto Classico model: We recommend soaking the brick once every 7 to 10 days since it's the largest unit. Need a replacement brick for your Classico or hygrometer to measure your Grotto’s humidity levels? We’ve got you covered.
For the Cheese Grotto Fresco, Mezzo, or Piatto Model: We recommend soaking the brick once every 3 weeks. Soak the brick in cool to lukewarm water for two minutes, wipe off the bottom with a dish towel, and place in the bottom of the Grotto. It's that easy! Need a replacement brick for your Grotto models or hygrometer to measure your Grotto’s humidity levels? We’ve got you covered.
Pro Tip: If you are storing smaller pieces of cheese in the Grotto, we recommend soaking the brick more often, around once every 3 days. With more exposed surface area, these smaller pieces of cheese will absorb more humidity, needing the brick to be replenished more often.
My cheese dried out in the Cheese Grotto, help!
Cheese caves are delicate environments and the Cheese Grotto is no different. Small variants such as not re-soaking the Cheese Grotto brick or leaving the door or back panel slightly ajar are the culprit for dry cheeses.
To stop your cheese from further drying out, ensure your hygrometer is reading in the 70-90% range. Note, there is a +/- variance of 5% with any hygrometer, so we recommend keeping an eye on it and re-soaking the Cheese Grotto brick when the hygrometer reading dips past the lower end of the recommended range. If a cheese dries out somewhat, it will not absorb any new humidity, but this will stop the cheese from drying out completely.
Pro Tip: For blue cheeses and other wetter cheeses, we recommend storing them on the bottom shelf of your Fresco or Classico as there is more humidity in the bottom of the Grotto. When storing styles like that, we also recommend re-soaking the brick more often to prevent any drying out.
An Insider's Guide To The Cheese Grotto
Download a guide and learn the science behind how the Cheese Grotto manages the humidity of your cheese, tips & techniques, advice on the maintenance & care of your Grotto. You'll also find a helpful guide to preserving your cheeses, organized by cheese style.
Where do you manufacture your product?
We manufacture our products in the United States, in New York.
How do you source your materials?
We prioritize sourcing materials that are natural, green, and good for the environment.
What is your Exchange Policy?
You can exchange any unworn, unwashed or defective merchandise by first contacting firstname.lastname@example.org.
What is your Return Policy?
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).