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Send Instantly The Perfect Gift

There’s a new and easy way to gift your friends and loved ones.

Just look for the “Gift Instantly” button and start the gifting flow:

Step one

The recipient gets your thoughtful gift via email or text message.

Step two

They open the gift and choose the perfect size and color or exchange it before it ships.

Step 3

Done! The gift will be sent to the address they fill out.

You can now purchase the perfect gift every time.

FAQ

How do I send a product as a gift?

Simply click the “Gift Instantly” button, insert the recipient email/phone number in the pop-up window and select the greeting card you would like to send.

How will the recipient receive the gift?

The recipient will receive your beautiful greeting card via email or text message and will be able to open the eGift online.

Can I send a gift without knowing the recipient’s address, size or style preference?

Yes, the recipient will be able to insert where they would like the gift to be sent to as well as adjust or exchange the gift for store credit.
The address and size you insert will be used as a backup.

When will the greeting card be sent?

When filling out the greeting card you can choose to send it now, or schedule it to be sent at a specific date.

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Shipping Details

Hardware

If you have purchased cheese hardware from our Grotto collection, it usually takes us 1 to 3 business days to ship your order, unless otherwise listed on the respective product page.

Cheese Orders

As the cheeses are a fresh product, we want to ensure the quickest transit time as possible, so your order arrives in the best possible condition.  Express shipping costs range from $25 - $55 depending on the package size, delivery window, location and carrier. We ship Mondays only each week, and orders must be placed by Thursday the week prior to be included in Monday's shipments.  If you purchased a cheese subscription with a set shipping schedule (Meet the Makers or any Gift Subscription), please refer to the respective product page for the fixed shipping schedule.

Please note: cheese ships from our cheese warehouse and hardware ships from our hardware warehouse. If you are purchasing both hardware and cheese, there will be a shipping charge for the cheese portion of your order.

International Orders

We are sorry, but we aren't legally allowed to ship cheese across the US border!  We can, however, ship our hardware from our Grotto collection worldwide.  Please note that the shipping costs options you see at checkout do not include customs, duties, and taxes which will be billed to you upon reaching the border, and will be an additional expense.  Those costs vary from country to country, but we recommend calculating at an additional 20% charge. If you refuse the package due to these additional fees and the hardware is returned to us, we will be able to issue a refund minus the outbound and return shipping costs.