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Interview: [Video] Why does Steven Jenkins love the Grotto? He explains...

 

Steven Jenkins has many fond nicknames in my book: cheese whisperer, cheese pioneer, and cheese guru, to name a few.  His avid enthusiasm for the Grotto is something I want to capture and share with you. You can watch the video to learn more about Steve, who is the first cheese-monger to pioneer both European and American artisan cheeses in the States.  His work has greatly impacted the American specialty cheese landscape, and his true passion and spirit for the craft is apparent.  His thoughts on the Grotto are also very useful for the at-home cheese lover.

Though Cheese Grotto’s Jessica Sennett is an expert at bringing out cheese’s best flavors, she is not an expert in food safety and she does not offer any opinion about food safety.  New York Department of Health regulations requires restaurants to store cheese at a temperature below 45 degrees F, except for up to two hours during preparation for food service.  Nothing in Cheese Grotto’s materials, including statements regarding the shelf life of cheese, is intended to (and the materials should not be interpreted to) conflict with food safety regulations and recommendations. 

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Shipping Details

Hardware

If you have purchased cheese hardware from our Grotto collection, it usually takes us 1 to 3 business days to ship your order, unless otherwise listed on the respective product page.

Cheese Orders

As the cheeses are a fresh product, we want to ensure the quickest transit time as possible, so your order arrives in the best possible condition.  Express shipping costs range from $25 - $55 depending on the package size, delivery window, location and carrier. We ship Mondays only each week, and orders must be placed by Thursday the week prior to be included in Monday's shipments.  If you purchased a cheese subscription with a set shipping schedule (Meet the Makers or any Gift Subscription), please refer to the respective product page for the fixed shipping schedule.

Please note: cheese ships from our cheese warehouse and hardware ships from our hardware warehouse. If you are purchasing both hardware and cheese, there will be a shipping charge for the cheese portion of your order.

International Orders

We are sorry, but we aren't legally allowed to ship cheese across the US border!  We can, however, ship our hardware from our Grotto collection worldwide.  Please note that the shipping costs options you see at checkout do not include customs, duties, and taxes which will be billed to you upon reaching the border, and will be an additional expense.  Those costs vary from country to country, but we recommend calculating at an additional 20% charge. If you refuse the package due to these additional fees and the hardware is returned to us, we will be able to issue a refund minus the outbound and return shipping costs.